Good questions. Clear boundaries.
Answers about price, access, findings and the practical next step.
What does the £1,700 include?
Investigation, specialist detection and tracing, necessary access or excavation, the agreed plumbing repair, parts, materials, suitable testing, a Trace & Access report and a 12-month workmanship warranty. The total includes applicable tax.
Is the deposit an extra charge?
No. The £100 deposit is deducted from £1,700, leaving £1,600. Booking terms and payment timing must be confirmed before commitment.
What if the work takes longer?
There is no hourly surcharge solely because the agreed residential work takes longer. A changed instruction or unrelated additional work still needs a separate agreement.
Are floors, walls and paving put back?
Decorative and remedial reinstatement is excluded. Necessary access or excavation is included in the agreed plumbing scope; repairing finishes requires separate arrangements.
Does the package apply to businesses or shared systems?
Commercial and wider shared-system work is scoped and quoted separately. Explain the system and properties involved before assuming the residential package applies.
Is detection guaranteed?
No method guarantees a result in every installation or condition. Findings, access restrictions and uncertainty should be explained before the next step is agreed.
Will an insurer accept the report?
Your insurer decides how the policy applies and what it needs. Confirm authorisation and reporting requirements directly before booking. A report is not a promise of claim approval.
Can I send or book through this preview?
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