A connected account
The report brings the original concern, relevant investigation, necessary access and completed plumbing repair together. It should be understandable to the person responsible for the property.
Observations and limits
Test conditions, inaccessible areas and matters that remain unresolved help explain the result. A clear report distinguishes the observations from what they support.
Requirements before the visit
Tell the investigator if an insurer, managing agent or another party has specific reporting requirements. Acceptance or reimbursement remains their decision.
Keep it with the repair record
The report and booking documents provide useful context if a symptom returns or another trade needs to plan reinstatement.