Define the question
Start with your observations and the property details. We establish the suspected system, useful access and what earlier checks have already shown. Coverage and the instruction need confirmation before a visit.
Select the useful checks
Accessible inspection and suitable system tests help narrow the question. Specialist methods are chosen for the conditions rather than applied as a fixed checklist.
Agree the access
Findings are explained with their limits. Where an opening or excavation is justified, the proposed access and plumbing repair are discussed within the agreed scope.
Repair and test
The agreed repair includes the necessary parts and materials. Suitable checks follow the work, with any remaining or unrelated concerns kept clear.
Leave a usable record
The Trace & Access report records the relevant investigation and work. Keep it with the booking details and 12-month workmanship warranty information. Decorative and remedial reinstatement is arranged separately.