WHO WE HELP

Tenants

A clear record helps the person arranging a repair.

Prepare the right starting point

Tell your landlord or managing agent about the signs, their timing and the affected rooms. Photographs and a short chronology can make an instruction more useful without needing your own diagnosis.

Agree authority and scope

Do not authorise work beyond your permission. A draft from this website is a personal record and does not notify your landlord or Leak Lab.

A clear record at the end

The Trace & Access report brings relevant checks, access and plumbing work into one record. Explain any reporting requirements before the visit, and retain the document with the repair details.

What your report records

Contact us

WhatsApp us · +44 7999 345944Call us · 01753 467000

Message us on WhatsApp, or open the chat and tap the call icon to call us on WhatsApp.

Call us
Chat with us
Message us on WhatsApp

Leak Lab

Continue to WhatsApp with your message ready. Tap Send there to contact our team.

WhatsApp: +44 7999 345944
Prefer to call? 01753 467000

LEAK DETECTION & REPAIR

Let’s get to
the source.

Tell us about the signs, your postcode and the access available. Explore the package, ask our AI assistant or prepare a message for the team.

Prepare your enquiry with the postcode and symptoms, then open WhatsApp and tap Send. We discuss the scope, access and availability before confirming an appointment. No booking or payment is created by preparing a message.