Keep people clear
Stay away from unstable ceilings, unsafe flooded spaces and water affecting electrical equipment. Seek appropriate urgent assistance for the hazard.
Limit loss only where safe
If you know the property stop valve and can reach and operate it safely, isolating the water may limit further loss. Do not enter a hazardous area or interfere with unfamiliar equipment.
Use a real contact route
For immediate danger, keep away from unsafe areas and use the appropriate emergency or urgent assistance service. Website enquiries do not dispatch emergency help or guarantee an attendance time.
Explore the relevant service
General information for planning an investigation. The property, instruction and findings determine the appropriate work.