What the investigation needs to establish
A ceiling stain records where water becomes visible, which may differ from where it escapes. We look at the uses and pipe routes above it, including neighbouring accommodation, and select checks that connect the symptoms to a plausible source.
Bring the useful details
Describe what happened before the mark appeared and arrange authorised access to the space above where needed.
Keep the boundaries clear
Keep clear of sagging ceilings and water near electrics. Ceiling repair and decoration are separate from the plumbing package.
A method with a purpose
Moisture mapping may form part of the investigation when the conditions suit it. We explain what the result supports and what remains uncertain.
The agreed residential scope
- Investigation of the reported leak
- Specialist detection and pipe tracing
- Necessary access or excavation
- The agreed plumbing repair
- Repair parts and materials
- Appropriate testing after the work
- A written Trace & Access report
- 12-month workmanship warranty
£1,700 including applicable tax. £100 deposit deducted, £1,600 remaining. No hourly surcharge solely because the agreed work takes longer. Decorative and remedial reinstatement excluded.
Useful next steps
Understand the process · Check coverage · Read the package details