What the investigation needs to establish
Outdoor water can have several sources, including surface drainage. We review the supply route and any branches to taps or outbuildings, then select suitable checks. The point where water collects may lie away from the failed connection.
Bring the useful details
Identify external outlets, irrigation connections and known buried services. Note whether the patch persists in dry weather.
Keep the boundaries clear
Planting, turf, landscaping and ground finishing are excluded.
A method with a purpose
Acoustic listening may form part of the investigation when the conditions suit it. We explain what the result supports and what remains uncertain.
The agreed residential scope
- Investigation of the reported leak
- Specialist detection and pipe tracing
- Necessary access or excavation
- The agreed plumbing repair
- Repair parts and materials
- Appropriate testing after the work
- A written Trace & Access report
- 12-month workmanship warranty
£1,700 including applicable tax. £100 deposit deducted, £1,600 remaining. No hourly surcharge solely because the agreed work takes longer. Decorative and remedial reinstatement excluded.
Useful next steps
Understand the process · Check coverage · Read the package details