What the investigation needs to establish
A moving meter can reflect ordinary consumption, automatic equipment or a possible escape. We consider those explanations and the isolation available to define the suspect section. The result guides whether supply tracing is useful.
Bring the useful details
Record the meter reading, time and known water uses. Include any water-company notice.
Keep the boundaries clear
Do not interfere with water-company equipment. Meter movement alone does not locate a leak.
A method with a purpose
Acoustic listening may form part of the investigation when the conditions suit it. We explain what the result supports and what remains uncertain.
The agreed residential scope
- Investigation of the reported leak
- Specialist detection and pipe tracing
- Necessary access or excavation
- The agreed plumbing repair
- Repair parts and materials
- Appropriate testing after the work
- A written Trace & Access report
- 12-month workmanship warranty
£1,700 including applicable tax. £100 deposit deducted, £1,600 remaining. No hourly surcharge solely because the agreed work takes longer. Decorative and remedial reinstatement excluded.
Useful next steps
Understand the process · Check coverage · Read the package details